14
No Picture or Poor Picture
Change Channels.
Is picture ok
Yes. Problem is with signal (station, cable, or satellite reception).
No.
Turn off household/shop appliances such as, vacuum, blender, drill, etc.
Did picture improve
Yes. Problem was interference from an appliance.
No.
Adjust antenna direction/alignment. / Press the RESET key twice
(personalized settings will be reset to factory defaults).
Poor color or no color
Change Channels.
Is color better
Yes. Problem is with program or signal (station, cable, or satellite reception).
No.
Adjust antenna direction/alignment.
Did color improve
Yes.
Antenna was not adjusted properly for the channel you’re watching.
No.
Press the RESET key twice (personalized settings will be reset to
factory defaults).
My TV screen is solid blue
Was the connector loose or disconnected
Yes. Problem could be auto shutdown due to loss of signal. (See page 4.)
No.
Press the POWER key.
Did the TV come on
Yes. Sleep Timer may have been set.
No.
Unplug the TV for a few seconds. Reconnect and press POWER.
TV Turns off by itself
Check antenna
connection.
TROUBLESHOOTING
Before calling for assistance, please look for the condition that most closely resembles your problem
in the following charts, then follow the instructions for that condition. Visit our web site at
www.sanyoctv.com
or call toll free 1-800-877-5032.
Do you recognize the menu words now
Yes. A language other than English was selected.
I don’t recognize words in the on-screen menu
Press the RESET
key twice
(personalized
settings will be
reset to factory
defaults).
Did the Blue Screen disappear
Yes. The TV was in the Video mode. (A Blue Screen will appear when the Video or
Game mode is selected and there is no video signal being detected.) Your AV
equipment may be turned off or unplugged.
Press the GAME
or INPUT key.